What internet-related problems do users face in 2020?

Publication date: 11 Aug 2020


2020 has already seen many online records. Pandemic lockdowns forced people to spend more of their life online: communication, purchases, entertainment, work. But has the internet become a safer place?

Workspace platform has asked Russian users about threats they face most often, measures they take to protect personal data and resources they consider as potentially unsafe.

78% of respondents have faced at least one of the following problems:

What internet-related problems have you faced?

What internet-related problems have you faced?

Website, email, social media hacking — 47.0%; Internet fraud — 42.0%; DDoS/virus attack — 33.0%; Have not faced any problems — 22.0%; Data breach — 16.0%; Cyberbullying, cyberstalking — 10.0%.

The most popular measures taken to protect personal data online:

  • 51% of respondents use antivirus software (Kaspersky Antivirus is considered to be the most secure by 23% of respondents; 15% of respondents, however, think antivirus software is useless);
  • 44% change passwords from time to time;
  • 36% try not to post their photos on the internet;
  • 31% clear their browsing history and chats from time to time;
  • 24% cover or disable webcams when not in use. 

Internet fraud is so entrenched in the lives of internet users that quite often it is not even perceived as such — at least, if it is not about losing money. 47% of respondents, however, have faced at least one of type of fraud at least once in their life:

What type of fraud have you faced?

What type of fraud have you faced?

None — 53.0%; Opened a link in an email from fraudsters — 18.0%; Made a purchase on an ads aggregator website and didn’t receive it — 9.0%; Made a purchase on a fake website — 8.0%; Took part in a competition with a foregone outcome — 8.0%; Downloaded ransomware — 7.0%; Donated to scammers after seeing a post on social media — 6.0%; Send money to a friend whose personal account was hacked — 6.0%; Donated through crowdfunding to scammers — 3.0%; Paid a delivery fee to receive a prize I had “won” — 1.0%.

The main sources of threat on the internet according to users:

  • 70% — online casinos and websites with online games;
  • 65% — porn websites;
  • 46% — dating websites;
  • 44% — ads aggregator websites;
  • 44% — BitTorrent websites;
  • 30% — social networks;
  • 24% — email services;
  • 21% — video hosting websites;
  • 19% — news aggregator websites.

Though 78% of respondents have faced internet-related problems, about half of them assess the Runet’s security at 3 out of 5 points, and a quarter of them give 4 points. Young people gave the most positive assessments of the current situation — 4 or 5 points.

1292 respondents took part in the survey, 63% of whom are men, 40% are people under the age of 30, 36% are aged between 31 and 40 years, 5% are under the age of 20. 25% are from Moscow, 10% from Saint Petersburg, 20% from the CIS countries, the rest are from other large cities in Russia. About 40% of respondents assess their online competencies at 5 out of 5; the internet is the source of their income.


Did you like the article?

Share it with your friends via favorite social media

SUBSCRIBE Enter your email to get
weekly news

    Read more

    Out of hundreds of news items, we’ve selected the most important and interesting ones about […]

    ProTraffic Gambling Days, the first gambling and betting show conference, will take place on 13 […]

    TikTok is one of the big services for creating short videos. The ByteDance company launched […]

    By 2027, the size of the online gambling market will increase by $150.5 billion, an […]

    In March 2023, Ukrainian authorities approved a package of sanctions against 120 individuals and 287 […]

    In February, Telegram developers fixed more than 400 different flaws in its apps for various […]

    Russia is constantly developing amendments to existing laws or creating new ones. Every draft law […]

    One of the main drivers of the entire global online gambling market is the penetration […]

    In 2022, 81% of Russians used the Internet. At the same time, 78% of Russians […]

    Moldova is a very interesting country to promote casinos and betting in Europe. Formally, it […]