Publication date: 31 October 2025
The Lottery CX Summit 2025 is the premier international conference for lottery market professionals, taking place December 3–4 at the Hilton Vienna Park.
Building on a successful 2024 debut, the summit will again convene executives from national and private lotteries, state operators, technology and payment firms, and regulators.
This forum is essential for anyone tracking market evolution, innovation, and responsible gaming trends across Europe.
Event program
December 3, 2025
- 17:00 — Participant Registration
- 17:30 — iGaming DACH, Lottery CX & Player Protection Networking Event: An evening of networking, cocktails, and informal socializing.
December 4, 2025
- 09:00 — Registration
- 09:30 – 17:30 — Conference: Keynote presentations and panel discussions.
- 17:45 — Networking Drinks, jointly with iGaming DACH and Lottery CX.
Why You Should Attend the Lottery CX Summit 2025
Attend the conference to gain cutting-edge insights into the evolving European lottery market and join discussions on the future of regional iGaming. It is the ideal venue to strengthen existing partner relationships and forge new ones.
The program is meticulously designed to balance educational sessions, practical case studies, and high-value networking.
Key reasons to be there:
- Market Analysis: Discover how the lottery market in Europe is changing and what new opportunities are emerging for state and private operators.
- Practical Solutions: Gain actionable insights in marketing, player protection, and responsible gaming.
- Networking: Establish valuable contacts with key players: operators, regulators, technology companies, and investors.
- Proven Success: Get inspired by real-world case studies and examples of innovation implementation from leading lotteries.
Venue
The summit will be held at the Hilton Vienna Park—a modern congress hotel in the very heart of the city. The building, inspired by Viennese Modernist architecture, is located next to the Stadtpark (City Park). All main attractions, such as St. Stephen’s Cathedral and the Naschmarkt, are within walking distance, and the journey from the airport takes just 16 minutes.
Address: Am Stadtpark 1, A–1030 Vienna, Austria.
Key Topics for Lottery CX 2025
Participants will discuss how to balance strict European gambling regulations with audience retention. The focus will be on entering new markets, along with trends in advertising and responsible gaming. Separate discussions will cover creating profitable local lottery products, boosting player engagement, and analyzing case studies from leading operators.
Conference Organizer
Eventus International is a leading conference organizer with over a decade of experience, specializing in exhibitions that deliver maximum ROI and market entry opportunities for brands.
Building on the success of the first Lottery CX Summit in 2024, the 2025 edition promises to be even larger with an expanded program.
Tickets and Registration for the Lottery CX Summit
Ticket types include a Delegate Pass (€595) and a Supplier Pass (€1495). VIP packages provide access to all conference tracks, catering, and evening events. Special complimentary options are available for registered operators and affiliate programs. Details and registration can be found on the official Lottery CX event page.
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