Publication date: 20 December 2025
Lottery CX Summit 2026 marks the highly anticipated second edition of the international summit for lottery industry professionals. Taking place from 3rd to 4th December 2026 in Vienna, Austria, the summit is designed to address key challenges faced by the sector, including competition from private operators, grey market lotteries, and charitable initiatives. Attendees will have the opportunity to share strategies, gain insights, and connect with industry leaders dedicated to transforming the lottery landscape.
The first day begins with a networking event, providing a sophisticated setting for relationship building while enjoying the bar’s signature cocktails. Day Two features a comprehensive agenda of keynote speeches and panel discussions covering crucial topics such as the interaction between regulation and player retention, unlocking market potential through regulatory comparisons, and the impact of stricter advertising rules. Expert panels will also explore strategies for launching successful local games and enhancing player loyalty, giving attendees practical insights for navigating the evolving lottery market.
Lottery CX 2026 Agenda
The agenda has been carefully curated to meet the latest industry needs and provides participants with valuable insights from both local and international experts.
Event program
3 December 2026
- 17:00 — Registration
- 17:30 — iGAMING DACH, Lottery CX & Player Protection Networking Event
4 December 2026
- 09:00 — Registration
- 09:30 – 17:30 — Conference
- 17:45 — iGAMING DACH, Lottery CX & Player Protection Networking Drinks
Why Attend Lottery CX Summit 2026?
The conference is aimed at C-level executives and professionals who value direct access to key decision-makers and live networking. Participants will be able to:
- Gain the latest insights on the European lottery market
- Discuss regulation, compliance, and responsible gaming trends
- Forge strategic partnerships and expand industry contacts
- Learn from real-life case studies and innovations from leading lotteries
Venue
The summit will take place at Hilton Vienna Park, a modern congress hotel located in the heart of Vienna, next to Stadtpark. All major attractions, including St. Stephen’s Cathedral and Naschmarkt, are within walking distance. Transfer from the airport takes approximately 16 minutes.
Address: Am Stadtpark 1, A–1030 Vienna, Austria.
Tickets & Registration for Lottery CX Summit 2026
Delegate Pass (€595)
- Access to the two-day conference
- Lunch and coffee breaks
- Non-transferable
Supplier Pass (€1,495)
- Access to the two-day conference
- Lunch and coffee breaks
- Company promotion (choose one):
- Roll-up banner placement
- Company handouts
- Full-page advert in the event brochure
Previous Events
Lottery CX Summit 2025 | 3–4 December | Vienna, Austria
The 2025 summit, following the successful 2024 debut, gathered executives from national and private lotteries, government operators, technology and payment companies, as well as regulators.
The forum focused on:
- Analyzing the transformation of the European lottery market
- Providing actionable marketing, player protection, and responsible gaming insights
- Discussing trends and case studies from leading operators
- Building valuable connections with key industry players
Venue: Hilton Vienna Park, central Vienna.
Event Organizer
Eventus International is a leading international organizer of industry conferences with over a decade of experience. The company specializes in organizing exhibitions and conferences in the lottery and gaming sectors, ensuring maximum ROI for brands and opening opportunities for market expansion.
Share it with your friends via favorite social media
